Posts Tagged ‘tech support’
38 items.
So did you figure out what the problem is yet? If you did then you’re better at deciphering my mom’s computer terminology than I am. Turns out my mom had made her Firefox Google search field really large and as a result shrunk her location bar down until it was very tiny. Her location bar [...]
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Once again my mom is the lifeline for my comic providing material at the last minute. My mom emails me saying the icons are gone from Firefox so I quickly skyped her and eventually figured out her bookmarks toolbar was turned off somehow. There was a brief moment of confusion when my mom tried to [...]
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12:00 AM the day I have to do a comic and my mom comes to the rescue with an email! I’m so glad that she has Mac OS X now where “install me!” sort of windows are kept to a minimum. Pretty much she’ll only see them on web pages, but I don’t think my [...]
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At least my mom has a Mac now, so I know all the ins and outs of every thing that she clicks or drags. That and Skype so I can see what the heck she’s doing while my dad does some backseat computing tech support.
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Thankfully it turned out to be a relatively simple question which was how to save a Word document into HTML format. But I think my heart skipped a beat when I heard the question.
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In my case, parents calling up for tech support actually do have a silver lining. My mom is away right now so my dad called me up because the computer monitor wasn’t turning on. I don’t know if my mom turns it off all the time or lets it sleep, but this time it was [...]
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I know that most computer tech guys out there are going to be PC users primarily but shouldn’t they know at least anecdotally the eccentricities of a Mac? At least so that they can say that the PC does it better than a Mac or something like that? End of story, my mom got the [...]
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Special thanks goes to my mom for giving me enough comic material for two comics when that’s precisely what I needed to do last night since I’m staying out late hanging out with a friend tonight and most likely either will not be able or willing to do a comic by the time I get [...]
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I spent too much time yesterday trying to fix my work computer. I hate computer problems because not only are the problems spontaneous, but the solutions usually are too. I mean, if the solution was to unhook the hard drive and hook it back in how could the connections get loose in the first place??? [...]
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My mom thought that she had to switch to Italian keyboard mode in order to type symbols like accents. She inadvertently ended up changing the OS windows into Italian and French for about a week.
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