True story, I wrote, drew, and posted this comic in the time Adobe was helping me with this issue and as I’m writing this, it’s STILL not resolved. When I was waiting for the callback I thought that going to the bathroom might actually trigger the callback because that would be just perfect of course. Thankfully it didn’t happen.

Though even if they had bad timing it would still be on me for picking up the phone while I was taking a crap, which I wouldn’t do. But then I might miss my callback which would suck.

EDIT: The issue was finally resolved but it took over an hour. I don’t know how much of that time was me being on hold but it was definitely the majority of the time. Some basic arithmetic and logic on their part would’ve made them realize what the issue was a lot sooner.