In my case, parents calling up for tech support actually do have a silver lining. My mom is away right now so my dad called me up because the computer monitor wasn’t turning on. I don’t know if my mom turns it off all the time or lets it sleep, but this time it was off. My dad usually is a back seat computer user whenever I’m trying to show her how to do something via skype so I skipped the obvious solution of turning it on and went straight for bad connections. But turns out it was the power switch.