This is a lack of continuity strip because there’s no way in hell this character would be taking a car service either on his own, or because of his job, he’s just tech support.

Where I work I get to take a car service home if it’s late enough, if they’re very busy they have to call you back to tell you when your car will arrive. Sometimes it’s a person telling you when the car is coming, but the other time it’s an automated system with a computer pronouncing your name and telling you what your car number is and when the car is arriving. Then it asks you to press one if that’s correct. Of course I just hit one, but who the hell designed this system? We want the customer to confirm the car they ordered is number 63 and that it’ll be there in 8 minutes? I wish I had that kind of control, but I have a feeling it’s more up to them.