When I sent in my digital camera to get fixed I got one of these calls later on. I don’t understand how I’m supposed to give their various services ratings from 1 to 5 when all I did was send it in and get it sent back when it was fixed. Questions they were asking were things like how satisfied I was with the repairs and their service. I mean, if it got fixed of course I’m satisfied, if they sent it back to me broken I’d be unsatisfied. You can’t really quantify things that are so black and white. So every question I was basically saying “Uh, fine.” It’s like “How was our phone service?” Well, this is the first time I’ve talked to someone from Canon over the phone.


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