It’s true, everyone is out there to screw you when it comes to cell phones. I remember the first time I got my cell phone bill and it was $10 more than the advertised price because of all the extra taxes and fees. This comic was documenting the beginning of a very unpleasant debacle to get my cell phone fixed. I have a flip out phone and what happened was that I couldn’t hear anything unless I pressed the top half to my ear. But of course that means I was putting pressure on the joint that would just damage it more in the long run. More in the next comic.