These voice recognition things actually work pretty well, but who’s going to take a chance that they might say one out of sixteen numbers unclearly so that you’ll get the machine saying something like “I’m sorry, the number 1…..2…..3……4……(insert twelve more digits very slowly) was incorrect, please say or dial in your sixteen digit account number. I get frustrated when I have to say “yes” or “no” to these stupid machinese. Nevermind a sixteen digit account number.
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